The Way Most Companies Are Introducing AI
Everyone is introducing AI in some form right now.
And most of them are doing it the same way.
They give access to individuals.
Then they wait.
“A productivity increase will happen for sure.” — or so they think.
But there’s an unforeseen situation happening.
One that not everyone sees.
Even before AI improves individual performance…
It is connecting people.
The First Challenge
AI is being introduced across the organization.
Not only engineering, but QA, Design, Operations, Sales, Business — different areas.
And then a very obvious problem appears.
Many people don’t know how these tools work yet.
Not because they are incapable.
Simply because they were never exposed to them.
So eventually someone has to say it:
“I don’t know how this works. It’s frustrating.”
That moment might be uncomfortable.
A Very Human Evolution
Those who understand these tools start helping the others.
Small workshops.
Pairing sessions.
On-demand calls to configure things.
“Let me show you how this works.”
And right there, in that moment of sharing knowledge…
Something else happens.
People don’t just talk about AI.
People talk about everything.
What’s being built.
What the struggles are.
How their teams operate.
Sometimes completely unrelated things.
Video games.
Hobbies.
Random stories.
The kind of conversations that normally never happen between teams.
“Is that a Mezco Darth Vader in your bookcase?”
“Oh I loved Hollow Knight… and I’m loving Silksong.”
New Horizons
Before long we find ourselves talking with people we had never interacted with before.
People across the company.
Different levels. Different backgrounds.
All because of one shared question:
“How can this help us work better?”
AI didn’t isolate individuals.
It gave people a reason to help each other.
And that small moment changes something.
Because the moment someone asks for help — and someone else shares what they know —
teams stop pretending.
Trust begins.
What Nobody Expected
Companies think AI adoption is about productivity.
What I’m seeing is something completely different.
AI is acting like a connector inside the organization.
It’s forcing people to collaborate.
To learn together.
To ask questions they were previously afraid to ask.
To be vulnerable and grow.
That one person from the other team you thought hated you
might have the same taste in games or movies.
And just like that, you’re not strangers anymore.
When People Start Asking Questions
When people start asking questions openly.
Someone shares what they know.
Someone else adds another piece.
And little by little the team understands something none of them could understand alone.
Sharing does something strange to teams.
It moves them forward.
Not faster.
Further.
The Thing We Might Be Getting Wrong
The real value is not in asking:
“How do we give AI access to everyone?”
But rather:
How do we introduce AI as a new member of the team?
Because when AI joins the team…
People start talking to each other again.